1. Introduction
Welcome to MNW Creative Studio. We are an independent web design and development studio dedicated to creating modern, high-performing websites for businesses and founders. We value your privacy and are committed to being transparent about how we collect, use, and protect information submitted to us.
This Privacy Policy explains what information we collect when you visit our website, interact with our portfolio, or submit project inquiries through our forms, and how that information is handled.
2. Information We Collect
We collect only the information necessary to evaluate project inquiries, prepare proposals, communicate with clients, and deliver web design and development services.
Information Voluntarily Provided by You:
- Full Name: To identify who we are communicating with.
- Email Address: To respond to your project requests, send quotations, and provide design updates.
- Business / Brand Name: To understand the entity or brand you represent.
- Project Type & Selected Plan: Such as Starter ($200 USD), Professional ($400 USD), Premium ($700+ USD), or Advanced Projects ($1,200–$2,500+ USD).
- Message & Project Requirements: Specific details, goals, design inspirations, timelines, and technical requirements you voluntarily share with us.
Basic Technical Information: Like most websites, standard non-identifying technical data such as browser type, operating system, and standard server log entries may be processed automatically by our hosting and CDN infrastructure for site performance, stability, and security purposes.
3. How We Use Information
Information gathered from our contact and project inquiry forms is used strictly for legitimate business and client service purposes, including:
- Responding promptly to your inquiries and consultation requests.
- Discussing project vision, specifications, and deliverable timelines.
- Preparing transparent quotations, scope agreements, and invoices.
- Designing, developing, and deploying requested web solutions.
- Processing payments through secure third-party payment providers when enabled.
- Providing ongoing customer support, client revisions, and maintenance.
- Protecting our website, studio, and clients against fraud, unauthorized activity, and security threats.
We do not sell, rent, or trade your personal information to third-party marketing companies or data brokers.
4. Payment Information
When online payments are enabled or processed, transactions are handled directly through authorized third-party payment gateways such as Razorpay or PayPal.
Security Note: MNW Creative Studio does not collect, process, or store complete credit card numbers, debit card numbers, CVV security codes, online banking passwords, or other sensitive payment credentials on our servers.
All payment details entered during checkout are submitted directly to the third-party payment processor via encrypted connections. We encourage you to review the privacy policy and terms of service of the applicable payment provider prior to making payment.
5. Third-Party Services
To provide a secure and reliable experience, MNW Creative Studio uses a limited number of vetted third-party service providers:
- Payment Processors: Razorpay and PayPal (if/when enabled) for processing client invoices and package payments.
- Email Communications: Standard email infrastructure (Google Workspace / Gmail) to receive inquiries and correspond with clients.
- Hosting & Content Delivery: Cloud hosting infrastructure to serve website assets efficiently and securely.
We do not integrate extraneous or unverified trackers, advertising networks, or third-party behavioral analytics on this website.
6. Data Security
We employ commercially reasonable technical and administrative safeguards to protect your personal information and project data against unauthorized access, alteration, disclosure, or destruction. All communication with our website is encrypted via Secure Sockets Layer / Transport Layer Security (HTTPS).
However, please note that no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure. While we take diligent precautions, we cannot guarantee absolute data security.
7. Data Retention
We retain personal information and project correspondence only for as long as reasonably necessary to fulfill the purposes outlined in this policy, including:
- Maintaining communication regarding open or past website projects.
- Providing ongoing support, updates, or future expansion work.
- Complying with accounting, tax, record-keeping, and legal requirements.
- Resolving any potential disputes or enforcing our service agreements.
8. User Choices & Your Rights
You maintain full control over the personal information you share with us. At any time, you may contact MNW Creative Studio to:
- Request a summary of what personal information we hold about you.
- Request corrections or updates to your contact or business information.
- Request the deletion of your inquiry details from our correspondence records, subject to applicable legal or accounting retention obligations.
To submit any request regarding your personal data, please email us directly at mnwcreativestudio@gmail.com.
9. Children's Privacy
Our website and creative services are strictly directed to businesses, entrepreneurs, and individuals aged 18 and older. We do not knowingly solicit or collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
10. Policy Updates
As MNW Creative Studio expands its digital offerings and introduces new features or services, this Privacy Policy may be updated periodically. Any updates will be posted on this page with an updated "Last Updated" date. We encourage visitors to review this page periodically to stay informed.
11. Contact Us
If you have questions, comments, or concerns regarding this Privacy Policy or our data practices, please reach out to:
Contact & Business Information
Have a question about our services, policies, project scope, or payments? We are here to help and ensure complete clarity.
MNW Creative Studio
Independent Web Design & Development Studio
Have a question about our services, policies, project scope or payments? Contact us at mnwcreativestudio@gmail.com.